#2 Jens Frank of the SWDI (Scandinavian Working Dog Institute) – How being ‘boring’, having discipline and being dutiful helps us become better dog trainers.


What is going on in the working dog world? Do you want to stay informed about the latest developments and insights and do you appreciate the opinions of professionals? Then listen to K9 conversations Working Dog podcast Dutch. You will hear well-known and lesser known people here. Leaders in our field, experts, colleagues, but also people in a supporting role. We receive both Dutch and English-speaking guests. Who are we? We are Patrick Peterson and Minke van den Berg and this is K9 Conversations Working Dog Podcast Dutch.


[Music]


So, what they claimed to have shown is that when you work as a human professional, 70 percent of your skills you learn from actually doing them. Trying to apply your knowledge to your work, that is how you get better.


[Music]


Patrick: 

Okay, here we are again in our second episode of our podcast. Today we have a very special guest, the person who actually brought Minke and I together. So, without further due, would you like to introduce yourself? Who is sitting on the other side of the microphone?

Jens: 

My name is Jens Frank from Sweden and the Scandinavian Working Dog Institute.


Patrick: 

Welcome, thank you very much.


Minke: 

Yes, welcome!


Jens: 

It’s nice to be here.


Minke: 

It’s good to have you here at our kitchen table. We’re going to have a nice talk. At least, I am going to try not to cough. So, for the listeners, I’ve had the flu and I am trying not to cough (laughing).


Patrick: 

We’ll be fine.

Jens, welcome, and thank you that you’re willing to take the time to do a podcast episode with us. You are very high on our list of people we would like to interview. The reason we would like to interview you is, like I mentioned before, because you are the one who brought Minke and I together. In part because of the shared passion we have for training dogs, but more important; the way you train your dogs. For the people who don’t know who Jens Frank is, can you please tell us something about yourself and how you got into dog training?


Jens: 

Yes, so I have two jobs. I have a position as an associate professor at the Swedish University of agricultural Sciences where I've been working for the last 25 years. That was actually also how I came into contact with the professional dog training world. Before that we only had herding dogs, hunting dogs and pet dogs at home but when I started as a PhD student I worked half the time as a field assistant in the wolf and lynx research projects and there we used dogs for multiple purposes. That's how I started to train dogs
professionally in the late 90’s. It just
continued from there.
Maybe 15 years ago we started the
 Scandinavian Working Dog Institute
because there are some things you cannot
 do 
as part of the University.
We couldn’t give courses to anyone
 or different types of trainings that were  not
 directly related to the research funding 
we had. So, then you're encouraged to start an institute where you're more free to do
whatever you want, to try and bridge the 
university and
 the real world outside.


Patrick: 

Okay. What kind of courses do you give? 
Your main focus is on detection work if I’m correct. How would you
 describe the courses that the SWDI offers?


Jens: 

I
 would say it's the general
 working dog skills that we teach; detection, tracking, functional obedience and also some
more specialized forms of detection
 where you send the dog with the laser or
just with 
hand signals or verbal cues. That's 
mainly what we do. We mostly work with
 working dog handlers from different 
authorities and those are the skills 
that
 they need so then that is what we
 provide.


Patrick: 

Okay. What you read and hear a lot about is
the way that you have introduced and
 incorporated the focus training in
 which you use the Kong.
How did you came up with that type of training? Or was it already there and you 
just developed it further? How did that evolve?


Jens: 

I don't think that we can take the 
credit for that method. It's the standard method in many parts of the 
world for training the indication. You use 
activity and passivity sessions to make the dog switch from being
 active and passive. It wants the toy
 to become active instead of passive so 
it simply learns that if it sits for example, and points the nose at the toy, the toy will become active and the game will start. We did not invent that but 
we use it because it's an easy way
 to get an intensive indication. The
 more intense the indication is, the easier it is to incorporate higher levels of arousal and
 motivation and still get it 
working reliably.

I'm trying to think of where it could be
 described earlier.  It's described in the
Norwegian people’s AIDS
 documents I think early on and also in 
the 
documents describing the training of mine
 detection dogs from the Geneva International Centre for Humanitarian Demining (GICHD). So, this method of using activity and
 passivity sessions has been described a lot earlier.


Patrick: 

Okay, and if you compare
 this, for instance, to people who are using metal pipes as a
 reward in their detection training. What do you think is the main difference between using the metal pipe, and flipping that from the target odour or using the system in which you let the dog indicate on the Kong when
you start?


Jens: 

Basically, I would say there 
is no difference because what we make 
use of in both cases is that the primary 
reinforcer is what the dog should stare 
at. It's very easy to get the dog to 
focus on what it wants most, whether
 that is a rubber toy or a metal pipe doesn't matter. We can train the 
indication using a metal pipe, a 
tennis ball or a Kong toy as long as 
that is a primary reinforcer for the dog. So, when we’re training the mechanics of
movement it doesn't matter what primary 
reinforcement we use. However, what you
 also referred to was that you 
try to make the dog associate the
 primary reinforcer coming from the 
source of the scent, that is another part. I would say
 that
 most of the time I find it ineffective 
if we try to teach the indication at the 
same time as we're training and teaching 
the dog how to search and what to search
for. Then there are simply 
too many parts involved for both the handler and
 the dog to keep track of in a good
 manner. Then we will start to reinforce 
behaviours we don't want and we'll punish
 behaviours that we do want.

Do 
you agree...?


(laughter)


Patrick: 

Yes, I understand
 what you mean.  The first time I met you, which was at
 Eric's in the Netherlands, I found what you said very
interesting but I also found it to be
 unpleasant for me as a person. I will
 explain why so you don't feel offended.

(laughter)

You made videotapes during your
 seminar of each and every participant, so you also made videos from me which allowed me to see my own behaviour. I was a very hectic, I was all over the place. On the contrary, you oozed
 calmness. You are so very calm in your 
training. That really opened up my eyes because 
I saw my own behaviour and what it did to
 the behaviour of the dog.
Some people think that the system you use, which I really love, looks very clinical and is very easy-going. They miss the energy in it. I can understand that from their point
 of view because they are only looking at 
videos. They haven’t
 visited your seminars. Could you
respond to that?


Jens: 

I cannot say what is right or wrong, 
but what I find is that …  I haven't been working a lot with pet
 dogs, but I can clearly see that when
 working with pet dogs
 you need to motivate them because they are not crazy for the primary reinforcer 
like the ball or the bite thing. Then you need to be a little bit
 like… This that's not a good way to
 describe something in a podcast…


(laughter)


You need to be able to do hasty
 movements to get the dog interested. But I am mainly working with
 working dogs who are selected because 
they are crazy for the toy or for the 
biting. 
They will work in order to
get that. They don't work because I feed
 them with energy. My opinion is that 
if I need to be intensive in order to 
get the dog to work then I have made a poor selection. Such a dog is not 
suitable as a working dog in my opinion, 
because then it will require the handler 
to do this all the time; to actually give external
motivation to the dog and the handler will not be able to do that in many of the
 situations where they are working in in 
real life.
 So, I would say that a dog that
 needs that 
might be a good sport or pet dog but not a
 working dog.  That's 
how I see it.


Patrick: 

Besides that, what are other criteria are you looking 
for when you are selecting
 a dog to train for a unit for instance?


Jens: 

It depends on their specifications. So for example for the Special Forces attack dogs the basic criteria is that 
the dog is crazy for the primary reward
 and preferably as many as possible.
If you have a dog that is supposed to do 
biting and it is only
 reinforced by biting the sleeve or the
 suit and not also crazy for the ball, 
then you will have troubles training the
 obedience around decoys for example.
So I prefer having as many primary reinforcers available as
 possible because if the dog is crazy to
 bite the decoy but it's also crazy for the ball 
and for food, then everything will be a lot easier.
So I am looking for as many of those primary enforcers as 
possible, and of course
 as
 little fears as possible.  Environmental
 fears, for example fear of heights, gunshots or stairs,
 are really not acceptable with any
 working dog. Those are the two basic ones; fears and
 motivation.

For the Special Forces it's
just as important that the dog is silent, even if it gets frustrated 
it can’t leak any sound. I find that although that can be 
taught to many dogs, it cannot be taught 
to all dogs because some dogs are not
 aware that they make a sound. In that situation we can't really punish the dog
 because
we cannot punish behaviour of which the dog is not aware that it's doing it. That is very tricky.


Minke: 

By making sound
 you mean whining…?

Jens: 

Yes, when they
 have a high expectation that can happen. The team may be 
running through or to a house while there is shooting and shouting and
 people running…
 The dog's expectation goes up 
in such instances because it knows that it will soon find
 someone to bite. If the handler then stops by a door and tells the dog to lay down, the anticipation the dog feels can easily make it start whining. That is unacceptable.


Patrick: 

You want to leave any form of vocalization out.


Minke: 

Yes.


Patrick: 

I’ve talked with a lot of people all over the world, from America to
 Jordan to England to the Netherlands, etc. and there seem to be two groups of people; those who think that good dual-purpose dogs don’t exist, and those who say they do exist. I would like to know what your
opinion is about that subject.


Jens: 

I have seen a lot of really good dual-purpose dogs in the different 
special forces units using them for
 detection, attack and tracking
but also in the general police who use the 
dogs for protection or apprehension, tracking and detection. I would say that in general, if you have a dog
 that is highly motivated, there are few limits for what we can
 teach it,
 but if we only rely on the dog being
aggressive towards humans 
then it will of course be difficult to use such a dog as a good dual-purpose
dog.
 So I think it has to do with selection.
If you have a dog that has many primary reinforcers, not only 
biting people, 
then there is no problem at all. The dog will
 love
 to be given the cue to attack and bite
 someone
but it's not difficult to teach it to 
search for explosives around people that
 it has just bitten or is supposed to 
bite in five minutes 
because we can make the cue the context. Then when the cue to search is given 
the dog doesn't 
expect to bite someone and it doesn’t have to control itself all the time because it wants to bite but has to search instead. In that context it's not really 
thinking about the people being
 available as reinforcers.
 So, in my opinion,
 I have seen a lot of very good dogs that
 are at work every day doing this.


Patrick: 

Yes.  In America you only see
 dual-purpose dogs for instance. There are hardly 
any single purpose dogs
 there. In the patrol work you see a lot
 of dogs used for both narcotic detection dogs and
 apprehension at the same time.


Jens: 

Yes.


Patrick: 

When talking about a bite work, that's my cup of tea in this case of course,
 I find that
 sporting dogs who are being trained in
 bite work do not always 
perform well as a professional working
 dogs. That doesn't mean that for instance KNPV
 dogs are not suited for our work, they
 are usually well suited for our work, but
 what we have found is that 
when they start training those dogs
 they create too much arousal from a very 
young age. They only use arousal, arousal,
 arousal to a point where the dog almost loses his mind and then they 
try to control that arousal by using compulsion. This kind of dogs are 
not suited for our type of work because 
I need a dog that can switch on and off
 depending on the context, like you explained 
before.  When we get a call to go to a bar
fight for instance, which creates a high level of arousal in the dog, and within 10
 minutes we get another call that there has been a burglary where the guy 
who did it is caught but has left some articles 
that we have to let the dog search for.
 If you have a dog that is trained in such a high level of arousal from a young age, it can be very 
difficult for him to be able to make that switch because he
 simply hasn't 't learned how to do that. What’s your opinion about that?

(Laughter)

I'm just picking your brain.  I'm not trying to 
convince you of my own opinion. This is just what I 
have found throughout the years. I'm curious about different people’s opinion on the subject. In this podcast it is not about the opinions of Minke and me. We just want to establish a platform where we discuss as many opinions as possible from the guests we invite in order to create some sort of
 conversation about the topic.


Minke: 

Yes.


Jens: 

Yes. Before I get to my opinion, there is an old study which led to what's called 
the Yerkes-Dodson law of arousal. It's from 1908 so it's not very new, and what it says is… Now I'm showing something with my hands again which is not good
for the listeners.


Minke: 

You're showing a graph.


Jens: 

Yes, it's in inverted “U” or a bell-shape where they show that there is an optimal level of arousal for performance
 when you're forming habits in animals.
They have been working mainly with 
humans but I would be surprised if it would be 
different with dogs. So, there is an optimal level of arousal. If it’s too low you're almost
 going to sleep and you won’t be able to perform
 bitework very well. On the other hand, if you're too 
aroused, you will have a lot of
 arousal and energy without a direction, without focus. In that case, you won’t be able to do bite
work or anything very well either. For optimal performance you need to be in the middle. 
What they showed is that for simple 
behaviours,
the optimal level of arousal is higher
 than for more complicated behaviors, 
which makes sense. 
When we apply this to dog training,
 which is outside of their study so they cannot be blamed for it…

(Laughter)

I think that the way we can make
 difficult behaviours
 easy for the dog is through 
training, by teaching the dog the 
behaviour. Let's say when we start training a behaviour 
like transport or healing. Before the
 dog understands what it is supposed
 to do, that is a difficult behaviour.
In order to teach the dog this 
we need to take the Yerkes-Dodson law into account, which means we must keep the level of arousal low. However, 
for the dog to be able to work later on 
we need to get to a stage where we train 
the dog while it’s in a high state of arousal because 
that is what it will be like when they
 work.
By then the behaviour should be easy. We can accomplish that by 
teaching the dog
 what the position is like before we 
gradually increase the arousal.
 So,
 my opinion based on the Yerkes-Dodson law, is that if we have a
 specific behaviour we want the dog to
 perform
 well and we take this law into account, then we
 need to start with a lower level of arousal which we can increase
 as the dog starts to get a better understanding of the
behaviour.


Patrick: 

Correct me if I’m wrong, but I think that if you use that law you can use more positive 
reinforcers
 then if you do it the other way around. If you create a dog with an extremely high level of arousal from an early age, then it's
 more difficult to use solely positive
reinforces and you might have to use
more punishment in training. What I have found is that if you have a dog, for instance in bitework, that is in a high state of arousal, you need to control that
 functional aggression. If you 
don't, their learning curve or
cognitive skills, whatever you like 
to call it, will decline.  It's
 like they go inside a funnel and they
 are no longer susceptive to what you say or do. Their focus is solely on that what it is they want. If they’re in that state of mind
 it’s very difficult to teach them something, like the bitework for example.


Jens: 

Yes, that’s
 because you have passed the optimal
 level of arousal and gone too far to the
 right. Then their performance will decline. That's what Yerkes and Dodson showed. The reason why the dog is
 not able to perform is because it is 
over-aroused.  Maybe this is controversial in the
Netherlands, I don't know, but to me it's
not important that I am always able to 
use only positive reinforcement. I have
 no problems using
 punishment. What I am focused on is the dog's progression. If the dog will learn 
from punishment then I will use it,
 but the problem is that the with
 punishment we can only teach a dog what it 
should not do
 and in most cases, like in bitework, 
there are a thousand things the dog should 
not do in a particular situation. Training is much quicker if we, instead of using a thousand 
repetitions to make sure the dog
 understands what it should not do, can 
set the dog up in a situation where we're able to reinforce the dog for
 doing what we want it to do.


Patrick: 

Does this also has something to do with something what I like to call ‘reverse thinking’? If I give a
 training to my handlers for
instance, and I ask them what they would like to train, they usually reply with a list of things they don’t want their dog to do.  Then I ask them look at it again from a different angle and think about what they would like their dogs to do. For example, if they say: ‘I don’t want my dog to jump on top of me’. I respond by saying: ‘Okay, 
but that's not what you want to train.
You want to train your dog to stay with all fours on the ground’. Trying to think differently, looking at dog training from another perspective, is that also something that
you find people have difficulties with?


Jens: 

Yes


[Music]


Minke: 

All right I'm going to try to talk without coughing, since you've 
been kicking me under the table Patrick because
I'm not saying anything, which is unusual
 for me.

(Jens chuckling)

So, you guys have been talking a
 bit about progression and reinforcement and
 one of the things I found very interesting
 when we first met was actually using 
progression plans. That's something
 that I mention quite a lot
 to people I'm teaching or people whom I tell very enthusiastically about what I have learned from the SWDI and
 in training with you Jens and with 
Jessica and in the past with Tobias. So, a little bit about progression
 plans. That's also something you like as 
a topic Patrick.


Patrick: 

Yes.


Minke: 

What we are
 trying to get people to understand is what progression plans actually are, because progression
 planning sounds so
boring actually.


Patrick: 

It sounds a bit too theoretical for most people. A lot of dog trainers just
 want to go out, grab their dog and start 
training. They don't want to do 
paperwork.


Minke: 

Yes, they don't want to think
 beforehand.


Patrick: 

No, 
they just go with the training and see
 what kind of problems they will encounter. Then they’ll 
address those problems when they arise.


Minke: 

Yes, you've seen that in your training and I've seen that with the people I teach. I've trained more pet dog
 people in detection. I've been 
training a couple of professionals
 as well, but you see it in both groups of people.  You were saying it might be interesting to pick Jens’ brain
 on that.


Patrick: 

Yes, of course.


Minke: 

It might be good to explain why. Why progression plans, and why do you use them the way that you do?
 Maybe you should give a short explanation of what a progression plan is (laughing), if you can.


Jens: 

Thank you (laughing).


Minke: 

You're welcome (laughing).


Jens: 

I can make an attempt.  Then I
 would like to start with referring back to Patrick's first question because 
I think that…


Minke: 

…It leads up to it, yes.


Jens: 

Yes,
because if you think from the
 perspective that there are many things
you don't want the dog to do, and there
 are. I mean all of us who work with dogs
 and handle dogs have many things we
 don't want the dogs to do,
 but teaching the dog not to do these
 things is more effectively done by 
teaching the dog what it is we want it
 to do and make the dog so motivated to
 do this that the other things 
just don't cross the its mind. If we do that, what we realize is that there are
 in fact very few things that working
dogs should do. It’s when you start to 
incorporate all the things they
 shouldn't do that you will get caught
 up in something. It then may feel like it could take years to train a police or 
military working dog because there are
 so many things 
the dog should “learn”
 (within brackets), not to do.


Patrick: 

Yes.


Jens: 

Take a bomb dog for example. If a bomb dog knows four behaviours there
 are very few tasks it cannot solve.  If
 the dog 
knows 
how to search on cue, to indicate when it finds the target substance, 
to sit on cue and to transport to heal, if it knows those four things
there are
 almost no bomb dog tasks the dog cannot 
solve. So, it's only four skills we want 
the dog to do, and what is so tricky with
the working dogs is that they should do 
this with an extremely high reliability
 and in all sorts of contexts. That is the hard part.  It's not 
teaching the dog the behaviours, but to 
make them work reliably anywhere and 
at every time, whether the dog
 feels like it or not. That's where we need the progression plans. (laughing)


Minke: 

Yes. (laughing)


Jens: 

Because those allow us to 
focus our efforts in teaching on what we want the dog to do, these four tasks. I find that when I train dogs, it’s a luxury for me to have a
 progression plan. A progression plan doesn't tell me 
how to teach the dog something, that's
something for which we need to have a lot of
 experience as dog trainers or dog 
handlers, to be able to use the correct
 motivation or the correct punishment for
 this individual dog because that will 
vary a lot between dogs. On the contrary, the order in which we train the
 skills or the behaviours will rarely differ between the dogs. It doesn't matter if they are mainly
 motivated by food, a ball or biting. The order in which we train the 
behaviours will be approximately the same. So, the progression plan is just
 a list of sub goals
that you make and which allows you as a handler 
to be able to focus only on the next sub
goal.  You don't need to worry about what
the dog should be able to do in three 
months, you just focus on the next sub goal
 and if the distance between the sub
goals is very small,
 then 
training will go quickly and most of the 
time it will also be more effective.
The dog will learn quicker if there are 
smaller jumps between the steps in a
 progression plan, 
because as we said before then the dog
 gets more successful repetitions and is
reinforced for doing what we want it to
 gradually do more of. There will be some corrections in between where 
the dog is punished because it is doing
 something else, but the most important
 thing is
 that
 we 
have more reinforcements. Not for ethical reasons, at
least not for me, but from a pure 
effectiveness perspective because then I know the dog is learning what 
it should do, what pays of,
and those are a lot fewer things than the things the dog
 should not do. However, in order to be able to use this list of sub-goals we must have an end goal in mind,
 and that's where I find that many 
units and dog handlers 
struggle, that's the hardest obstacle to
cross; to make a specific and measurable 
end goal. What is the dog supposed to be able to do when it comes to tracking, detection or apprehension? 
You have to sit down and
 formalize this in a written text.


Patrick: 

Do you
 also use your progression plans to solve problems you encounter during training? For instance, you are training a dog, 
let's say for three months, and after the 
second month you encounter a
 problem. Do you then take the notes from your progression plan to try and find out if, and where things went wrong? Do you use it as a log that you can revert to see if there have been any behaviours in earlier stages of training which might explain the problems you are facing at that moment? Or is a progression
 plan looked upon differently from your 
point of view?


Jens: 

(Signs). When I was
 younger and, I don't know, maybe less tired (chuckling). I did a lot of writing actually, so it
 was more like a journal.
Today, now that I am 
old and
 tired…

(laughter)

…I don't. So, I don't write anything.
 I don't think it's bad to do it, I just
 don't do it. I do write the
 progression plan which I then use that as 
a
 list of sub-goals that should lead me to the
 end goal. So, if I'm not able to complete
 a sub-goal, let's say I'm not able to
make the dog
 sit and stare for 15
 seconds when training the indication, then I might need to take a step back and think about what’s happening. When I have spent 
maybe two or three sessions and still cannot
 reach that goal, to go from 10 seconds to 15
seconds, then I know that I need to change something. I
 might need to increase the value of the reward 
or maybe I need to help the dog by using a
bridge or by making the target
 bigger, but I need to change something. So, I will not go many steps back, I will still try to
 manage this step. I might go one step
 back in order to
 get some more reinforcements to keep the 
dog motivated and wanting to try.


Patrick: 

To make
it clearer for the dog what you
 actually want.


Jens: 

Yes, but I think if we have
a good progression plan where the 
distance between the steps is quite
 small, then we don't need any problem
 solving
or trouble shooting. We just need to 
take one step back and we need to be able 
to see when a dog is not progressing. If there is no progress, the dog is not learning
 what you want it to, and that can be because the distance between the steps is too big.  I could be too unclear for the dog. Maybe I'm 
pointing with my hands and that is what 
the dog is responding to more than the 
target scent, or maybe the value of my reinforcement is too low.
 So, I need to change something. If I change one thing at the time I will be able to see
 what will actually lead to success and what allows me
 to complete the next goal. Then I just continue from there. So, I don't I don't write.


Patrick: 

Okay.  Correct me if 
I'm wrong, but in that system three successful
 repetitions mean you're ready to adjust your criteria and go to the next
 step within your progression plan, while
 one failure in three repetitions means you will have to take a small step back. Is that true?


Jens: 

The way I do it is that if I have three
 successful repetitions in a row for a particular sub-goal, then I must move on and train for the next one, even if it feels a bit shaky. If I have 
three failures in a row
 then I will consider maybe taking a step 
back, changing the reward or doing something else, I won’t just keep
 pushing. This is just in order to have a rule of thumb, 
three 
is a holy number…

(laughter)

It's a good number (laughing), there's 
not more thought behind it than that. You
 just need some kind of rule to
 prevent that you're just going on, pushing against a wall trying to train something that won’t work. I have a good example of this. I'm 
training a dog now that belonged to someone who tried to
 teach it to do tracking. We do 
it the same way most other people do it,
 the dog learns to follow the 
contaminated area on the ground in order
 to find articles in the track and when it
 then indicates the articles
 it receives a reward.
 In the beginning the tracks are 
very short so the dog learns that the
 easiest way to find articles 
is to first find the contaminated area,
 because that is where the articles magically are for some reason.
If we use articles that are too big such as coins that have human scent on them for example, which smell a lot, then that
 scent will overshadow the scent from the ground where the person
 has been
walking back and forth contaminating it.
So, every repetition where the dog is finding 
the article without paying attention to 
the scent on the ground
 we actually get one step further away
 from the end goal. For every repetition I do that way, 
I will make the dog less and less likely 
to track and more and more likely just
 to do an article search. It's okay if
 that happens one or two times in the
 beginning,
but after that we need to make the 
contaminated area more salient by
 walking barefoot, putting our hands
 down or
 dabbing a couple of sweat socks or 
something on the ground just to make the
 dog realize that it is this contaminated area where the articles can be
found. It will have to make the association that if it just finds this 
contaminated area, it will find articles.

In a situation like that we need these of rules of
 thumb to keep pushing us forward so that
 we realize
early on that the dog has not learned to 
pay attention to what we want it to pay
 attention to.  Then you're just doing 
repetitions and you get to reinforce the 
dog,
but not for the behaviours that you want 
to see more of.

Patrick:

Okay, in the case you are talking
 about
you work with a system that is called
 backwards chaining. You teach the 
indication first, then you start with a contaminated 
area and from that point of on you will gradually build up the exercise.


Jens: 

Yes.


Patrick: 

In this process, I can imagine you use things like 
chaining, shaping, luring, perhaps a little 
bit manipulation. Are those things you also use and incorporate in your 
training? Not only in tracking but for
 instance also in detection, bite work or directionals?


Jens: 

Yes.  I would
 say all progression plans, whether you
 make a written progression plan or you just train by feeling, start with 
luring. If you want to teach
 the dog to sit for example,
 you learn it to sit with food or a
 toy in your hand. That usually happens very quickly. When you have
a dog that
 has understood that the hand is the cue
 to sit, then we replace this cue with a verbal cue. The rule of thumb is then that 
you give the new signal before the old
 signal. So, if I say sit and then move my hand upwards and towards the dog,
 the dog will start to ‘cheat’ because it
 knows that after I say sit I will raise 
my hand, so it will already start to sit when I say my cue. Maybe we spend an hour teaching the
 dog to sit on cue; first we lure it then
 we teach it the verbal cue,
 but after that then the dog knows the 
behaviour. It's more or less like that with all behaviours. Teaching the behaviour is very quick, the rest of the training
is context training to make the dog do this behaviour on cue in all contexts.

Most of the time, backward chaining is the most
 effective way to do that, and then we
 will be using shaping. All of us who 
train working dogs use shaping, because
 shaping is defined as breaking the 
behaviour down into smaller pieces and 
training one piece at a time before
 putting them together in a chain. I think most of us do that,
 because
there aren't really many ways in which we 
can teach an animal things.  We have luring, shaping 
and
 imitation for example,
 but there are not many alternatives.


Minke: 

I have two questions actually about
 what you're saying at the moment, because
 you're talking about imitation
 and we often see on your clips that when you're 
training your dogs, the puppies that you are 
training are present as well. They’re not specifically doing anything, but they are there.  Can you explain why you
 have them there? Is that always a distraction for the dog that is being trained or do you have
 other reasons for it as well.


Jens: 

I would say it's never a distraction for
 the dog being trained because then we
have made a 
poor selection.  It should be so eager to get
 the reinforcement; the bite or the ball, that that should not matter. The reason for why I do it is I
 think
 50 
percent laziness (laughing), 
because it's an easy way to activate the
 puppies. If they were not there they would
 have to spend hours in a room or in a crate 
somewhere and then I would have to spend
 those hours with them doing other things 
later.
That's probably one of
the main drivers to be honest, but then we also have 
the studies showing that dogs who have 
been observing another dog doing a behaviour need between 30 and 40
 percent less repetitions to learn the 
same behaviour. So, sometimes that is
 the reason, but we need to pay attention
 because that goes for the bad behaviours 
as well (laughing)


Minke: 

(laughing) I was just going to say that, is this just what you hope will happen..?


Jens: 

Sometimes this happens and other times it doesn’t turn out that way.
However, I know something that is likely to happen, and then we're back to talking about arousal
 again. A puppy that has been in 
situations where an older dog is 
aroused and where it is not
, is more likely to
 get the same kind of association with those situations.  For instance, if
 it sees the other dog being aroused
 during bitework then the puppy will be
more likely to be very aroused in
 those situations. If it sees the other dog having a low arousal in other 
situations where it's sitting or transporting for example, 
then the puppy is more likely to
 associate these situations with a low
level of arousal.
That's where I find that it mainly 
pays off
to have the puppies present during training.


[Music]


Patrick: 

I heard you talking about social
 facilitation and social imitation, I
 have also heard you talk about overshadowing and you introduced the
 Yerkes-Dodson law. So, is it true if I say that your training also has a 
very strong theoretical base which you incorporate in your training? 
There are a lot of people who know a
lot about the theoretical 
background in training. How do you 
incorporate it in your training?


Jens: 

I guess I at least try to use common 
sense
and apply it (laughing). Learning is interesting, not only in dogs but also in humans. I read a while ago about what they
 call the
70-20-10 rule.  It was an article from a Cambridge
 research group and I've seen a lot of criticism to it as 
well, but 
it makes sense to use or apply it I think, especially in the dog training 
business. What they
 claimed to have shown is that when you 
work
as a human professional,
 70 percent of your
skills you learn from actually
 doing them.
Trying to apply your knowledge to your
 work, that is how you get better.
 20 Percent
 of your skills you acquire from looking at 
your colleagues and asking them for advice and 10 percent is what you learn from the courses and formal
 theoretical education you have.
That makes
 sense to me. What I sometimes see in 
the dog training business is 
extremely skilled trainers that have 
been doing this for a long time and that
 have no clue about the Yerkes-Dodson law or
 the theoretical parts, but who still produce extremely good results in terms
 of the dogs and handlers they train. Then everything is fine…


Patrick: 

Yes, because you get your results.


Jens: 

Yes,
and they may have spent 30 years getting 
to that point.
 I think that if you don't have
30 years of experience but you want to
become good, you can take a shortcut by 
also adding theoretical knowledge and by 
asking others and learning from others. But you still need to acknowledge that
you need to put this into the 70 percent
 where you actually 
convert this
 theoretical knowledge into practice,
 otherwise it is useless.

Apart from these extremely good trainers with no or little theoretical knowledge 
I see,
in my experience at least, a much larger 
group of people with extremely 
high levels or theoretical knowledge.
They have taken all the courses, read all the books and
 they can explain operant conditioning and the four quadrants in 
their sleep,
 but when you see them train their dogs 
they don't apply it.  They reward the dog 
when they think the dog deserves it
 for example.
Then you really don't apply
 operant conditioning, you just apply 
your own selfish emotions and desire to
 be able to do your dog good. The dog will 
learn nothing from that. It would be good if we could make people 
apply their theoretical knowledge, 
because many times I think they don't need more theoretical
 knowledge. They don't need to know about 
another law or another theory. They need to apply the ones that they already know.


Minke: 

But sometimes that's really difficult. 
I'm speaking out of my own experience
 now (laughing) given that I've trained with you for
 like two years and I still feel like I'm a beginner. Well no, I'm
 not a beginner but I still sometimes wish that I could
 apply some principles better. I try every day to 
be a little bit better than I was the 
day before.  Have you got any advice for people aside from telling them to just go out and train their dog?
 Are there any tips and tricks you would like to share with people that really want to get better, do better, but that are not having an easy time yet in 
getting there 
if you know what I mean?


Jens: 

I know
 what you mean.
I am boring and I honestly think that the most 
important trait you need to have as a
dog trainer 
is discipline. I know it sounds 
really boring (laughing)


Minke: 

No, I think I agree.


Patrick: 

I think you hit it right on the head.


Minke: 

Yes, definitely.


Jens: 

You 
need to be very loyal to the end goal.
You can make a plan and write it 
down on a computer or on a paper, or have it clear in your head from your 
experience training many dogs. It doesn't matter but you need to put in the se
sessions many times, every day. I
 think that many people 
underestimate the time that goes into a
 working dog, whether it's a police or a military dog.


Minke: 

Definitely.


Patrick: 

That’s true.


Jens: T

hat is something different than going
 to your club and training three or four
 evenings a week. Here we're talking
 about multiple training sessions 
that need to be structured every
day, all year round, whether it's raining or 
snowing or is there is sunshine.  I think that is an important 
part, and what makes you
 disciplined is
 motivation.
The military for example, 
has a really good system for
selecting people that have an internal 
motivation, 
those who do not need other people to pat them on the back and tell them that they’re doing well.  So, if you can select people that have an 
internal motivation, who will work
 even if no one is saying that they’re
doing a good job for many weeks, 
then it's easy for a such a person to be disciplined.  Actually, those are also that's the kind
 of dogs we are trying to select. My experience is that when I train 
handlers or units that have also been selected because they have these traits,
 they reach fantastic results within very 
short time.

It’s not that they have any previous theoretical 
knowledge about dog training or that they are extremely 
interested either, 
but they are highly motivated and very disciplined.
Then 
they produce good results.


Minke: 

I often heard you say the word
 dutiful, to be dutiful,
 but is there a difference between being dutiful and having discipline?


Jens: 

Yes.
Dutiful is a word that I first came
 across in a
 study from the U.S marine where they

 evaluated specific traits in dog 
handlers and explosive detection dogs.  There they found
 that the most important human trait was
 dutifulness which they defined as a combination of being disciplined and loyal to the end
 goal. In this case the end goal was to
 produce a deployable
 explosive detection dog. So, you need to be disciplined, but
 the discipline needs to have a direction 
or a focus and if that’s the case 
then you're dutiful not only disciplined (laughing).


Minke:
 

Yes, exactly. I was about to say
 just that.


Patrick: 

Besides the 
theoretical parts which we discussed I
 also found it to be very beneficial in 
training new handlers to videotape their behaviour. Do you also use that in your training?


Jens: 

Yes, I film myself a lot. I don't want to sound too bombastic, 
but I am probably one of the most
 important assets in the dog's life, so
what I do, where I point my hand, where my 
body is pointing or where I am looking, 
the dog is likely to pick up on that.  Especially in training that 
often leads to the dog finding what I
 want it to find or doing what I want it to
 do. What I see in the video tapes is 
if I actually
 guide the dog for example, in the early
 stages of detection training,
 then there is a high likelihood that the dog
 is not
associating the reinforcement with
 finding the target odor. It's associating
 the reinforcement with paying attention 
to my hand movement.


Patrick: 

Yes, you're talking about clever 
Hans.


Jens: 

Yes, and then my hand movement is
 overshadowing what I want the dog to 
learn.
When you're standing there 
you may be cold, you may be frustrated 
because you haven't had the success that you should have and you're annoyed 
because your children are not taking the 
dishes out of the dishwasher... (chuckling).  All of those things influence you. Then 
it's difficult to pay attention to all 
the things you do with your hands and 
what the dog is paying attention to. Afterwards, when you sit with a beer and
 everything is nice; you have cleaned up after your children and you can relax 
and look at the video’s you made and see all the 
things you're doing that risk having
 impact on the dog's learning. Then
 you can hopefully learn and do less of 
that the next time.


Patrick: 

Yes. I 
strongly believe that a lot of people 
are not aware of the fact that a dog
 communicates about 90 percent non-verbally.
They don't always understand
 all the cue’s we are
 giving them or all the body
 movements that we make. That's something that I think people have to take into account when they 
start training with their dogs.


Jens: 

Yes, and
 it's so difficult when you're in the 
situation 
because 
the dog may have been doing some really
 good things before. Now it
missed a little bit, maybe on the
 position in the transport, and you think: “Ehh, but he was so good before. I will give him 
the reward”.
There and then it may feel like the 
right thing to do but when you see it 
afterwards you will curse yourself
 because it's unfair to the dog to reward it for a behaviour that you will later on try to get rid of. It would have been much 
better not to have rewarded the dog at that time, but it's so 
difficult when you're standing there because most people are …
humans.

(laughter)

Minke: 

Exactly that (laughing).


Patrick: 

If you look at dog training…
 From my personal experience in the in 
the early 80’s when I started training we 
learned the dog to perform a certain behaviour to avoid
 getting beaten. That was just the way
 people trained at that time. I also used that
 system simply because of the fact that I
 did know a different way. Later on, as I was studying and talking to people,
I tried to evolve and get better. I wanted to train dogs in a way where they 
knows that if they performs a certain behaviour they will get rewarded instead of
them trying to prevent being punished.
That shift in the way people train is something that has taken place in
 the let's say the last 50 to 20 years. How do you think dog training will evolve down the line? What do you think is going to be different if we would meet at the same table in 15 years’ time? When we will all be walking with crutches and we’ll be completely gray and everything.


(laughter)


Minke: 

No way!


Patrick: 

What do 
you think will change in the course
 of the following years? What you see in
 sport for instance, is that certain people are not open to new ways of training at all. They have always trained in a certain way 
and intend to keep doing it that way because that is what has delivered them success in the past.  On the other hand, there
 are also people who want to try to train differently which is possible 
now that we have more knowledge about dog training.
Things can be done differently nowadays. How do you think this is going to evolve in the next 10 to 15
years?


Minke: 

That's a big question.


Patrick: 

Yes, it’s a big
 question.


(laughter)


Jens: 

I think there have not been much new insights the last 100 years with regard to the science behind dog training.
 It's
 still based on operant and classical conditioning. I don't expect that to 
change much within the next 50 years. So, the next 15 years it will remain the same I think, but I can also see that the culture around 
dog training
is changing. Right now, there is
 a big movement
 which advocates that people should use more positive reinforcement and less positive
 punishment.
I don't think that will lead to anything in particular, because 
from what I see in most working dog
 training
it is mainly positive reinforcement and
 negative punishment that are being used.
If you live in a country where you can
 use the electric collar you can also use negative reinforcement,
 but without an electric collar I would say that's difficult to apply a lot in 
the working dog training. We can do it
 with leash pressure or a vibrating collar,
 but it's a very limited number of
 behaviours that you can train effectively
 using those
 tools. So, I think it will still be mainly
negative punishment and positive
 punishment
that are being used.

And 
maybe 
it will evolve in a way such that we get 
better at selecting dogs with several primary reinforcers. If I may just talk a little bit…? (laughing)


Patrick: 

Yes, of
course!


Minke: 

You have about
 eight minutes
 (laughing).


Jens: 

I will try (chuckling). So, 
the definition of a primary
 reinforcer is something the dog is
 born with the desire or a motivation to 
do.  It can be water, food, reproduction or 
chasing something, grabbing it, having it in their mouth…
And we can affect that, mainly through
breeding. This is clearly visible in some
lines of the 
Belgian Shepherd. An example of that can be seen here in Holland, where you’re breeding dogs who want to bite metal,
 not because they learned to do that but
 because they have a
 desire to do that from a very young age.


Patrick: 

Some sort of
genetic predisposition.


Jens: 

Yes, that's what
 we're breeding for, because a primary 
reinforcer cannot be trained. It is something that is already present from
birth. That's the definition of a primary 
reinforcer.


Patrick: 

The dog decides.


Jens: 

The genes decide. We cannot train that.
 And that's where I
 sometimes see 
commercials or advertisements about, especially in another continent (chuckling), where they claim to be able to build drive. What they mean by that is building the motivation for 
the primary reinforcer,
and that's not really possible 
because the primary reinforcer is 
intrinsic. It's something you're born
 with. To varying degrees we can increase 
the motivation for it a bit by using 
deprivation. For instance, if you 
if I if you don't eat for 14 days, then you will be willing to eat
 Swedish sushi…

(laughter)

But if I offer it to you now you may say: “No, thank you”. So that way we can
 affect the primary reinforcer, but 
through training it's not really 
possible to affect it much. A secondary reinforcer is like the 
clicker; a
 signal that tells the animal that now 
the primary reinforcer is available. That is something that is trained. 
All the reinforcers that are trained are secondary reinforcers, and they
cannot be trained if we don't have a 
primary reinforcer.
If we have a dog that is crazy for
 the primary reinforcer, like the ball, then 
the positive reinforcement will be very 
powerful and the negative punishment if
 the dog does something that results in 
it not getting the ball will be the harshest punishment to 
the dog that someone can produce.


Patrick: I think
 people underestimate the power of negative 
punishment.


Jens: 

Yes,
I often find that,
 not ordinary people, but pet dog 
people underestimate that because if you
 train a pet dog, very often you don't
have access to that tool because the dog is not selected to be crazy for one or
more primary reinforcers. It 
isn't a tough punishment for the dog if
 it doesn't get the ball that it doesn't really
 want anyways. The crazier the
 dog is for the primary reinforcer, the more
powerful the negative punishment is
 and the more effective can we be in our training. If we have dogs that are not
 really crazy about something, then I find we can have a need
 for negative reinforcement.
The electric collar for example, 
may be an effective tool for the
 dogs in the middle range when it comes
 to drive.
 With the crazy high-drive dogs you don't need it because the
 negative punishment 
is so harsh to the dog already. In the dogs that have a low drive,
 that have little motivation for the primary reinforcer,
you can make use of a third
 quadrant; the positive punishment, by 
using an electronic collar for example. As those kinds of tools get less and
 less accepted in society, 
I think the most effective thing we can do is to
 select for dogs that have an increasingly high motivation for the primary reinforcers, and as many as possible.
 Several
 breeders here in the Netherlands are
 great in that respect as they breed dogs that have a high desire for the
 for the iron pipe, for having articles.
 It's not specifically metal
 that they're bred to
want to have in their mouth, it's any 
article. And they also have a desire to
 stay on the grip, 
to chase after things, and to want to have 
food. That’s great because then we have several primary
 reinforcers which will make our training more effective.


Minke: 

I'm going to make a bridge to food.


Patrick: 

Yes,
good idea.


Minke: 

Yes, we've been talking
 quite a bit, not about food but about
 very important reinforcers, of which food can be one. I think 
it's time to maybe think about having 
some primary reinforcer for ourselves. 
So, I want to thank you Jens, for this very nice and useful
conversation, and I hope that you have 
been able to tell the people that will be listening to this about what gets your heart pumping a 
bit 
faster (laughing).


Jens: 

We haven't been talking that much about beer…


Minke: 

No (laughing), I was 
referring a little bit to dog training.


Patrick: 

To be honest, I still got a lot of
questions but we don't have time for them 
anymore…


Minke: 

I'm sure if we ask Jens again he will be willing to talk to us once more.
I have a feeling we will be seeing more 
of him in the future.
 He can't get rid of us anyway.


Patrick: 

Nope.


Minke: 

So, Jens, once more; thank you
 very much.


Patrick: 

Thank you very much, also 
for the fact that we can always pick
 your brain.  Thank you for
 your time
and I hope to see you again soon.


Minke: 

Okay, 
let's eat.


Patrick: 

Let’s eat.


Jens: 

Yes, thank you for
 having me here.


[Music]

 

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